Privacy Policy

Effective Date: August 2, 2021

MedPanel Junction Technology LLP (“Panel Junction”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of all users, panelists, clients, and research participants. This Privacy Policy outlines how we collect, use, protect, and share your personal information in accordance with industry best practices and legal standards.

This policy applies to all services provided under our brand name Panel Junction, including our proprietary online panel, as accessed through www.paneljunction.com.

1. Who We Are

MedPanel Junction Technology LLP is a global market research company operating under the brand Panel Junction. We specialize in qualitative and quantitative research through online surveys, mobile studies, in-depth interviews, healthcare insights, B2B/B2C research, and more.

We own and manage a proprietary research panel—Panel Junction—and collaborate with certified local and global partners to deliver trusted insights across industries and geographies.

2. Information We Collect

We may collect the following categories of personal information:

a) Personal Data

• Name, email, phone number, and contact details

• Date of birth, gender, location, postal code

• Employment and professional information (job title, company size, sector)

• License or registration numbers (for HCPs)

b) Profile & Behavioral Data

• Education level, income bracket, family composition

• Shopping habits, media usage, travel behavior

• Opinions, feedback, and open-ended responses

• Panel activity, survey participation history

c) Device & Technical Data

• IP address, browser type, device model

• Location data (when applicable and consented)

• Cookies and similar tracking technologies

3. How We Collect Data

• Through registration on www.paneljunction.com

• From survey responses and participation in research studies

• Via mobile and web tracking tools, with user consent

• From third-party partners such as loyalty programs and business forums

• Through interviews, focus groups, or healthcare fieldwork

4. How We Use Your Information

Your data is used solely for legitimate market research purposes, such as:

• Conducting research and analyzing trends

• Inviting you to participate in relevant studies

• Providing rewards and incentives

• Improving survey experience and data quality

• Fulfilling legal or regulatory requirements

We do not sell or rent your personal information. All responses are used in aggregate or anonymized form unless explicitly stated otherwise and approved by you.

5. Legal Grounds for Processing

We rely on the following legal bases:

• Your consent, obtained at registration and/or prior to participation

• Legitimate interest, to improve our services and prevent fraud

• Contractual obligation, for fulfilling rewards and agreements

• Compliance with legal regulations, such as ESOMAR and GDPR

6. Data Sharing and Transfers

We may share data with:

• Clients (only in anonymized or aggregated formats)

• Service providers and analytics vendors (under strict agreements)

• Regulatory or legal authorities, when required by law

Data may be transferred outside your country, including to jurisdictions that may not offer equivalent data protection. In such cases, we ensure that safeguards like Standard Contractual Clauses (SCCs) are in place.

7. How We Protect Your Data

• Encryption and secure databases to protect your information

• Access restrictions based on roles and job functions

• Digital fingerprinting to prevent duplicate and fraudulent entries

• Wise-Score activity tracking to monitor panelist behavior and detect anomalies

• Native language support to ensure accuracy and clarity in communication

8. Retention and Deletion

Your data is stored only as long as necessary to fulfill the purposes outlined or as required by law. You may request deletion of your profile at any time by contacting us.

9. Your Rights

You may exercise your rights to:

• Access your data

• Rectify inaccurate information

• Withdraw consent

• Request data deletion (“Right to be Forgotten”)

• Object to processing

• Request data portability

• File a complaint with your local data protection authority

To make a request, email us at privacy@paneljunction.com.

10. Cookie Usage

We use cookies and similar technologies on www.paneljunction.com to:

• Remember your preferences

• Analyze traffic and improve performance

• Track participation and prevent fraud

You can modify cookie settings through your browser.

11. Children’s Privacy

Our panel is not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors without parental consent.

12. Policy Updates

We may update this Privacy Policy to reflect changes in law, technology, or our services. Updates will be posted to www.paneljunction.com with the revised effective date.

13. Contact Us

If you have any questions, concerns, or requests related to your data, please contact:

Privacy Officer
MedPanel Junction Technology LLP
Email: privacy@paneljunction.com
Website: www.paneljunction.com